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Sabrina Kemeny

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Recent activity by Sabrina Kemeny Sort by recent activity Recent activity Votes

  • Why do I need to update my Tap firmware?

    1. Device Operation

    The Tap firmware is periodically updated to improve the detection accuracy of tapping, to fix bugs and to add new features.  Recent firmware has fixed some critical bugs which can cause errors it t...

    • Sabrina Kemeny
    • Edited
    • 5 followers
    • 0 comments
    • -3 votes

  • Does Tap come in various sizes?

    1. General

    There are two sizes.  The Tap Strap is is adjustable, so each size fits a range of hand sizes.  See the size guide for instructions on how to measure hand width. If you are between sizes we recom...

    • Sabrina Kemeny
    • Edited
    • 3 followers
    • 0 comments
    • 2 votes

  • My Tap Strap won’t turn on.

    1. Troubleshooting

    1. Make sure that your Tap is charged.  Place it in the charging case and close the case cover.  Press the button on the right side of the case.  The blue light on the side of the case should turn ...

    • Sabrina Kemeny
    • Edited
    • 8 followers
    • 0 comments
    • -2 votes

  • The Tap mouse is not working.

    1. Troubleshooting

    1. Make sure that your Tap is paired to your device. 2. Open TapManager and make sure the 'Mouse and Keyboard' or 'Mouse Only' is selected. 3. The mouse will not work in direct sunlight.  Make sure...

    • Sabrina Kemeny
    • Edited
    • 3 followers
    • 0 comments
    • -4 votes

  • How do I pair my Tap?

    1. Device Operation

    1. Go to the Bluetooth settings of your device. 2. Turn on your Tap.  Make sure that you are within 10 feet of your device when pairing. 3. Your Tap will appear with the name 'Tap_XXXX' (XXXX is fo...

    • Sabrina Kemeny
    • Edited
    • 1 follower
    • 0 comments
    • -3 votes

  • What games can I play with Tap?

    1. Games, Apps and Software

    You can play and games that accept HID keyboard or mouse input. This includes computer games like Call of Duty or League of Legends. Tap also has mobile games that you can download for free. They a...

    • Sabrina Kemeny
    • Edited
    • 1 follower
    • 0 comments
    • 2 votes

  • My Tap is paired but nothing happens when I tap.

    1. Troubleshooting

    1. Make sure that your Tap is turned on and paired. 2. If the problem persists, turn Bluetooth OFF on your device and then turn it ON. 3. If the problem persists, unpair your Tap and pair it again....

    • Sabrina Kemeny
    • Edited
    • 10 followers
    • 0 comments
    • -28 votes

  • I am trying to pair but my device doesn’t see my Tap Strap

    1. Troubleshooting

    Here are some steps to take if your device does not see the Tap Strap:   Make sure that your Tap is not paired to another device. This can be identified by the LED behavior of the Tap. When the Ta...

    • Sabrina Kemeny
    • Edited
    • 6 followers
    • 0 comments
    • -10 votes

  • The mouse is moving in the wrong direction.

    1. Troubleshooting

    If your mouse is moving in the wrong direction, you may have it set to the wrong hand orientation. Go the the TapManager App ->settings and toggle the LEFT option on or off depending on which hand ...

    • Sabrina Kemeny
    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Can I connect two Taps to my device and tap with both hands?

    1. Device Operation

    Yes.  Make sure that you use TapManager to set the Tap on your left hand to Left Mode. Note: Your Taps will behave as independent keyboards. 

    • Sabrina Kemeny
    • Edited
    • 1 follower
    • 0 comments
    • 5 votes