Sabrina Kemeny
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Articles
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How will I know which size to purchase?
If you are not sure which size to purchase, there is a sizing guide in our online store which can easily help you. In general, the large size fits medium to large hands and the small fits medium t...
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What can I do with TAP?
Tap works with nearly every Bluetooth enable device that accepts HID input and is an ideal product for: Texting on your phone, tablet and computers Typi...
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How Can I customize my Tap?
You can customize your Tap in 4 ways: You can edit your specific settings such as right/left hand swap, mouse scroll speed, and tap timeout using the TapManager application You can download our op...
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Does Tap Have a Left Handed Version?
Tap is ambidextrous and works equally well on either hand. We recommend that first-time tappers wear their start out by tapping with their dominant hand. It is easy to switch to the other hand on...
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My Tap is typing in other apps but the TapManager keyboard is not responding
Here are some suggested troubleshooting steps if your TapManager keyboard is not responding. Make sure Tap firmware is up to date Make sure your Tap is paired to the device you are trying to use T...
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When my Tap is connected the keyboard is not available. It is not showing or popping up.
When a Bluetooth keyboard is connected to your device, the keyboard layout will be hidden, follow the following instructions to unhide it: iOS – triple tap “i” or “h” (00X00 or OXXXX) Android – ...
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I am not getting the swipe gesture direction that I want in AirMouse mode.
If you are having problems getting accurate swipes in AirMouse mode, please check the following: Make sure that your hand is moving in a straight line for all gestures. (Either up/down or left/...
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I Am Having Trouble Activating the AirMouse
If you are having problems getting in and out of AirMouse mode, please follow these steps: Make sure you are using a Tap Strap 2. Check your TapManager settings. Make sure that your firmware vers...
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How Long Does The Return and Refund Process Take?
Once your return is received, it will be processed for inspection. This process can take up to 30 days, and you will be notified of your approval or rejection of your refund. If you are approved, ...
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How to Track Your Order
After your Tap order has been processed, you will be sent a notification email from orders@tapwithus.com. This email will contain your tracking number. If you do not receive an email confirming you...