
Sabrina Kemeny
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How do I know how much charge is in my battery?
You can tell how much charge you have in your Tap battery by how many vibration pulses you feel when you turn it on. 3 pulses = 70% - 100% 2 pulses = 35% - 70% 1 pulse = 10% - 35% The battery l...
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Does Tap Strap 2 come with everything I need? Will I need to buy any add-ons?
Tap comes with everything you need to start tapping. You do not need any software to make it work with your devices, as it is recognized as a bluetooth keyboard and mouse. There are companion apps ...
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Does TAP work with AR, VR and MR devices?
TAP is compatible with all hardware platforms which supports the Bluetooth HID Keyboard and/or mouse standard. This includes many wearable systems including the Oculus, Windows Mixed Reality, Holo...
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When my Tap is connected the keyboard is not available. It is not showing or popping up.
When a Bluetooth keyboard is connected to your device, the keyboard layout will be hidden, follow the following instructions to unhide it: iOS – triple tap “i” or “h” (00X00 or OXXXX) Android – ...
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Can I learn to Tap without playing the TapGenius Game?
Yes, you can learn to Tap using the TapManager lesson or through the glossary key list. We also have all lessons hosted on our YouTube channel here: https://www.youtube.com/watch?v=OP4H4F9YnRI&list...
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How long will it take to get my Tap?
Taps ship from our fulfillment center in Atlanta, GA, USA. Orders take 1 business day to process. Orders placed on Fridays or before a holiday will process the next business day. Standard shipping...
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How will I know which size to purchase?
If you are not sure which size to purchase, there is a sizing guide in our online store which can easily help you. In general, the large size fits medium to large hands and the small fits medium t...
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How Can I customize my Tap?
You can customize your Tap in 4 ways: You can edit your specific settings such as right/left hand swap, mouse scroll speed, and tap timeout using the TapManager application You can download our op...
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What is Tap's Return Process?
Products purchased directly from Tap may be returned under two different circumstances: Warranty - Within 1 year of the date of original shipment for a defect *; or Within 30 days of the date of o...
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Can I adjust the touch-sensitivity?
You cannot adjust the touch-sensitivity of your Tap at this time. Tap works best with soft, gentle taps.