Sabrina Kemeny

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  • What Does the Tap/TapXR LED Feedback Mean?

    The TapXR and Tap Strap 2 LED has 3 modes: Paired, unpaired, and charging. Paired: Slowly blinking at 1 flash every 2 seconds. This means your Tap/TapXR is paired to a nearby device via Bluetooth. ...

  • What is Tap's Return Process?

    Products purchased directly from Tap may be returned under two different circumstances: Warranty - Within 1 year of the date of original shipment for a defect *; or Within 30 days of the date of o...

  • Does Tap Strap 2 come with everything I need? Will I need to buy any add-ons?

    Tap comes with everything you need to start tapping. You do not need any software to make it work with your devices, as it is recognized as a bluetooth keyboard and mouse. There are companion apps ...

  • How to Track Your Order

    After your Tap order has been processed, you will be sent a notification email from orders@tapwithus.com. This email will contain your tracking number. If you do not receive an email confirming you...

  • How do I charge my Tap? My Tap won't charge?

    Note: Prior to 2021, the Tap does not charge on contact with the charging pins. You must start the charge by pressing the button on the side of the case. The 2021 and beyond version will charge wh...

  • Does Tap store my taps?

    Nope. We don't monitor, record, or store your input data.   

  • Can the Tap Device be used on the left hand?

    Yes! Tap is ambidextrous and can be worn on either hand. When tapping in left handed mode, be sure to adjust your settings in TapManager (Settings-> set LEFT to ON.) 

  • Do you provide a development kit?

    You can find our Development Kit here: https://www.tapwithus.com/developers Our dev kit includes iOS, Android, and Windows SDKs, Unity Plugin, and API Docs. For additional requests, please contact ...

  • Do your apps work with iOS and Android?

    Tap works on Android, iOS, Windows, Mac and Linux devices, however some TapApps are limited to either iOS or Android. You can view all apps here: https://www.tapwithus.com/apps The Tap companion ap...

  • Are the Tap Codes programmable?

    The Tap Codes can be programmed by users in two ways: 1) Developers can access the raw Tap Data and can construct their own codes:  https://www.tapwithus.com/developers 2) Taps can be customized vi...