Virginia O.
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What Size TapXR Should I Order?
You can check what size TapXR you will need by measuring your wrist circumference. To measure your wrist: Ensure your hand is open and your palm is facing up. Wrap a tailor's measuring tape, strin...
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What is the Return Policy for the TapXR?
You may return your TapXR within 30 days of the date of the delivery date for any reason.* This includes pre-orders. * 30 day return policy applies only to Tap Products that are purchased or fu...
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How Can I Track My TapXR Order?
You can track your pre order under your Tapwithus.com account or using the Track Order link on the website: https://www.tapwithus.com/order-tracking/ The TapXR will begin in late September 2023 a...
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Can I Change My Shipping Address for My TapXR Pre-Order?
Yes! If you need to update or change your shipping address for your pre-order, please email support@tapwithus.com with your order ID and updated address. Once orders ship, we will be unable to c...
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Can I Use the Tap Strap and the TapXR at the Same Time?
You can use a TapXR and a Tap Strap at the same time, they will act as independent keyboards. To avoid interference, you should use them on different arms/hands.