Make sure you’ve added TapNow keyboard to your list of installed keyboards:
- iOS – Settings > General > Keyboard > Keyboards > Add new keyboard > Select TapManager
- Triple Tap "i" or "h" to show/hide the keyboard
- Note there is a but affecting some iOS 15+ devices where the onscreen keyboard will not show/hide using the command
- Android - Settings > System > Languages & Input > Virtual keyboard. Please note that these instructions may vary slightly between devices and Android versions.