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Sabrina Kemeny

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  • How do I get Tap / TapXR in and out of AirMouse (Air Mouse) mode?

    How do I activate/exit the AirMouse mode on the Tap 2/TapXR? Position your hand vertically (your thumb should be on top, facing up, and your pinky should be at the bottom).  Point your index finger...

  • How to Use TapMapper to Customize Your Tap

    TapMapper is an online mapping tool used to customize the inputs of your Tap device. It's a simple way to change the default Taps to meet your specific needs for gaming, editing, coding and more. T...

  • How to Pair Tap to a Mac or Macbook Pro

    NOTE: There have been reports of Mac OSX High Sierra having BT pairing issues. If you are running High Sierra, we suggest you update your OSX if possible.    Here are the steps to connect your Tap ...

  • What Does the Tap/TapXR LED Feedback Mean?

    The TapXR and Tap Strap 2 LED has 3 modes: Paired, unpaired, and charging. Paired: Slowly blinking at 1 flash every 2 seconds. This means your Tap/TapXR is paired to a nearby device via Bluetooth. ...

  • Do You Have Windows/Mac Apps?

    Your Tap does not need any software to work with your PC or Mac computer. Simply pair it as you would any external keyboard and mouse through your BT settings.  Mac computers with an M1 chip or lat...

  • How to Get Started With Your Tap

    Thank you for ordering the Tap. Once your Tap is in hand, follow this article for step by step instructions on the initial setup of your Tap strap. If you do not yet have your Tap, please bookmark ...

  • What is the IP Rating for the Tap? Is Tap Waterproof?

    Tap is not waterproof! The IP Rating for the Tap is IP42. It is splash resistant.     

  • I Am A Reseller/Distributor - How Can I Order A Lot of Taps?

    We do offer drop shipping and bulk pricing. If you are interested in placing a large order, please contact marketing@tapwithus.com with your information and desired purchase amount. 

  • What is the maximum words per minute (WPM) that can be typed with Tap?

    Tap is configured to identify a maximum of 120 words per minute. It can register up to 10 taps per second. Our current record holder taps at 72 WPM, and you can see someone tapping at 62 WPM in the...

  • How Long Does The Return and Refund Process Take?

    Once your return is received, it will be processed for inspection. This process can take up to 30 days, and you will be notified of your approval or rejection of your refund. If you are approved, ...