Virginia O.
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Activity overview
Latest activity by Virginia O.-
Virginia O. created an article,
How to Update Your TapXR Using TapManager + Your Computer
Your TapXR will prompt you to update in 2 ways; During initial setup (if there is a new firmware version) Under the SETTINGS screen in TapManager To update, ensure you are on a stable internet c...
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Virginia O. created an article,
How to Pair Your TapXR to Your Device/Pairing Your TapXR
We strongly recommend installing the TapManager app to pair your TapXR for the best user experience. It contains brief, important tutorials, critical software updates that improve product function,...
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Virginia O. created an article,
What Does TapXR’s Haptic (Vibration) Feedback Mean?
Your TapXR has haptic (vibration) feedback to provide you with more information. On Startup: Your Tap will vibrate 1-3 times when powering on. The number of vibrations indicates the battery level....
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Virginia O. created an article,
How Do I Charge My TapXR?
To charge your TapXR, place it on the charging cradle with the gold pogo pins aligned: A gentle magnet will hold the Tap in place. When the charge begins, the LED will breathe slowly. The charger ...
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Virginia O. created an article,
I am Having Trouble Getting the Taps I Want with My TapXR / TapXR is Inaccurate
If you are having issues with tapping detection please ensure the following: Please note that we will continue to release software to improve the XR performance in all situations. Fit & Wearing ...
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Virginia O. created an article,
How Do I Turn the TapXR On and Off or Use Standby?
To turn on the XR, slide the Sensor forward towards your fingertips. Slide the Sensor back into its cradle to turn it off. You can also turn the TapXR on and off by pressing the button on the...
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Virginia O. created an article,
How To Wear / Put On Your TapXR
Try on the Small and Large TapXR wristband by sliding the opening over your wrist or slipping it over your hand like a bracelet. The TapXR band is made from durable material that is designed to be ...
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Virginia O. created an article,
How Do I Assemble / Put Together My TapXR?
The TapXR comes in two parts; the Sensor and the wristband (Band). Once you have selected the best fit for your wristband, you can attach the XR sensor. This modular design allows you to quickly an...
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Virginia O. created an article,
What is the Return Policy for the TapXR?
You may return your TapXR within 30 days of the date of the delivery date for any reason.* This includes pre-orders. * 30 day return policy applies only to Tap Products that are purchased or fu...
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Virginia O. created an article,
Can I Change My Shipping Address for My TapXR Pre-Order?
Yes! If you need to update or change your shipping address for your pre-order, please email support@tapwithus.com with your order ID and updated address. Once orders ship, we will be unable to c...