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Virginia O.

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  • How Can I Setup Multi-Pair on My Tap to Swap Between Paired Devices Easily?

    You can pair Tap to up to 3 devices at a time using the Multi Pairing feature that is standard on the Tap Strap and TapXR.   Prior to using multipair, you will need to first establish bluetooth con...

  • Can I Swap Which Language or Custom Keyboard I am Typing With Using the Tap?

    To swap between your custom and default tapmap, you can use the tap command SWITCH (ooxxx - fingers 4, 5, and 6) then C (xoxxx - fingers 1, 3, 4 and 5). You will feel a haptic for both SWITCH as we...

  • TapXR Versus Tap 2?

    While the TapXR and Tap 2 both have the same typing capabilities, the TapXR has a vastly improved form factor, which also makes it more sleek and sturdy. The accuracy has also be improved, especial...

  • My Tap Strap Has A Long Haptic Vibration When I Turn it on.

    If your Tap Strap suddenly stops working and has a long haptic vibration when you power it on (7-10 seconds), you may need a warranty replacement. Please email support@tapwithus.com to confirm your...

  • Will the Tap Strap Still Be Supported Now That the TapXR is Here?

    We will of course always provide customers support and critical updates for the Tap Strap. For a list of recent updates, please visit our Changelog. 

  • My TapXR Update Failed, What Do I Do?

    If your TapXR update fails, do not panic! Please try again using the steps below.   For Android user: 1. Unpair, if possible, any unconnected devices (headsets, speakers, etc). You can re-pair them...

  • My TapXR Has A Long Buzz When I Turn It On

    If you are experiencing a long vibration (7-10 seconds) followed by short buzzes when powering your Tap on, your device's firmware installation may have been interrupted.   To resolve this problem,...

  • Using Standby Mode on Tap 2 to Pause Tapping

    The Tap 2 has a unique feature called Standby Mode. This feature allows you to pause input using a tap command while keeping the Tap on and paired to the device.   To enable Standby mode, first loc...

  • Does the TapXR Have an AirMouse?

    TapXR has an airmouse feature available via firmware download from TapManager (FW 3.1.1 and above). This is a BETA feature that will be improved with time. Learn how to update your firmware here.  ...

  • How to Update Your TapXR Using TapManager

    Your TapXR will prompt you to update in 2 ways; During initial setup (if there is a new firmware version) Under the SETTINGS screen in TapManager  To update, ensure you are on a stable internet c...