Frequently Asked Questions
TapXR
- Does The TapXR Have an AirMouse?
- My TapXR Update Failed, What Do I Do?
- How to Update Your TapXR Using TapManager
- How to Pair Your TapXR to Your Device/Pairing Your TapXR
- What Does TapXR’s Haptic (Vibration) Feedback Mean?
- How Do I Charge My TapXR?
Tap Strap
- How to Get Started With Your Tap
- What can I do with TAP?
- Will the Tap Strap Still Be Supported Now That the TapXR is Here?
- How To Use Tap as A Mouse on iPad and iPhones
- How to Use the Tap/Tap 2 as A Mouse
- What is the maximum words per minute (WPM) that can be typed with Tap?
Troubleshooting & Pairing
- My Tap is Paired, but TapManager Does Not Show it Connected
- How Can I Setup Multi-Pair on My Tap to Swap Between Paired Devices Easily?
- My Tap Strap Has A Long Haptic Vibration When I Turn it on.
- My TapXR Has A Long Buzz When I Turn It On
- Pairing Your Tap to Your Android or iOS Device
- How To Pair Tap To A Windows PC
Customization & TapMapper
- Can I Swap Which Language or Custom Keyboard I am Typing With Using the Tap?
- Using Standby Mode on Tap 2 to Pause Tapping
- TapMapper Tips, Tools, Help and FAQs
- How to Use TapMapper to Customize Your Tap
- Can I Hold Down A Key?
- How Do I Use My Tap to Control VoiceOver Gestures?
Tapping
- How do I learn to Tap?
- What is "Switch" Mode
- What surfaces can I tap on?
- Can I learn to Tap without playing the TapGenius Game?
- How Can I customize my Tap?
- Can I adjust the touch-sensitivity?
AirMouse
- How to Use the AirMouse on the TapXR
- I am getting two finger swipes in AirMouse mode when I am only pointing one finger.
- I am not getting the swipe gesture direction that I want in AirMouse mode.
- How Can I Change the Sensitivity of the AirMouse?
- How Do I Center the Mouse in AirMouse Mode?
- How Can I Swap Modes When in AirMouse?
Orders & Shipping
- How long will it take to get my Tap?
- How Long Does The Return and Refund Process Take?
- How to Track Your Order
- How to Order the Tap Strap
- What languages does Tap support?
- What forms of payment are accepted for Tap?
Games, Apps and Software
- Where Can I Find Accessibility Tools
- Do You Have Windows/Mac Apps?
- What games can I play with Tap?
- Do your apps work with iOS and Android?
- How do I add the TapManager keyboard to my device?
- My Tap is typing in other apps but the TapManager keyboard is not responding
General
- How does Tap work?
- Does Tap come in various sizes?
- TapXR Versus Tap 2?
- What is the Current Record for Fastest WPM Achieved By A Tapper?
- What Does the Tap/TapXR LED Feedback Mean?
- Does Tap Have an Affiliate Program?